At-home waxing in London

Beauty

We ask for a minimum of an NVQ Level 2 qualification in beauty therapy, with additional training needed to offer branded treatments. Only qualified beauty therapists can offer nails, facials, waxing, lashes and brow treatments with us.

Massage

To offer massages on Urban, therapists need to have a minimum NVQ Level 3 qualification. For specialist treatments including deep tissue, sports massage, injury/pain management, Thai massage, lymphatic drainage and pregnancy massages, therapists must show us additional qualifications or CPD certification.

Read more about how we pre-vet therapists.

For facials, you’ll need:

- About 2x3m of floor space for the table (about the size of a yoga mat with enough space to walk around the edge).

• Two large towels, plus one small towel for the headrest

• Access to water

• - Clean skin with no makeup on

For nail treatments, you’ll need:

- A stable support to sit at with good lighting
- A medium-sized towel to dry your hands during the treatment
- A plug socket available nearby for the curing lamp
-Access to water

For hair removal, you’ll need:

- About 2x3m of floor space for the table, that’s about the size of a yoga mat with enough space to walk around the edge

For brow and lash treatments, you’ll need:

- Some lash experts will bring a treatment table (which you’ll need 2x3m of floor space for), others will simply ask you to lie down somewhere comfortable
- A space that’s well-lit

Yes, all mobile therapists on Urban have to show they meet our high standards of hygiene by taking a number of assessments before joining. We also check they have clean, spa/clinic-grade equipment, complete with single-use items and cleaning products relevant to each service they offer.

You should grow your hair out to be at least ¼ of an inch – about the size of a grain of rice. This makes it easier for the wax to stick to the hair.

We currently only offer Urban beauty services across central and Greater London. Our massage services can be found across major cities in the UK, including London, Manchester, Birmingham, Coventry, Liverpool, Edinburgh and Glasgow.

At-home massage and beauty services offer the ultimate convenience. There’s no need to travel or wait in a busy salon – your therapist or beautician comes directly to you. You can relax in the comfort of your own home, creating a calming environment that’s perfect for unwinding.

It’s also a great way to save time. Instead of spending hours getting to and from a spa or salon, you can fit treatments into your schedule, whether it’s after work, during a lunch break or on a lazy Sunday.

With at-home services, you get a personalised experience, tailored to your needs, all while enjoying the privacy and ease of your own space.