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Customer support is offline

Our customert support team is online from 7AM - 10PM. Check our FAQs to answer your questions or email us and we'll get back to you as quickly as we can.

Refer friends to Urban and earn credit

Refer friends to Urban and earn credit

Urban client with a friend they referred to Urban
refer a friend

Send them your unique referral code

Log in below or on the Urban app, and tap 'refer' to find it.


They sign up

They’ll find a £10 discount off their first treatment waiting on their account.


Get credit when they book

Starting at £15 off, and growing each time a new friend books.


One friend referred

£15 Urban Credit


Two friends referred

£30 Urban Credit


Three friends referred*

£50 Urban Credit

*Your referral count resets each time you claim a reward. To get £50 off, wait until three friends have booked before claiming.

Save even more with Urban Rewards

With our free loyalty programme Urban Rewards, you'll earn points on the best investment there is – your wellbeing. Just create an Urban account or log in to get started.

Free to join!