You’ve got their back. We’ve got yours.
Build a flexible career as a mobile massage therapist, beauty therapist, physio or osteopath with a platform that supports you at every step.
Set your own schedule
Get booked directly by clients
We handle the hard bits
Why partner with Urban?
Earn more on your terms
Keep 60–70% of each booking (depending on treatment and city), plus 100% of client tips. No hidden fees or contracts.
Set your own hours
Work any time between 7am-11pm across London, Manchester, Birmingham, Liverpool and more.
Feel safe and supported
From in-app safety tools like GPS tracking and check-in tools to human support. See how we keep pros safe →
What you can offer – and where
Massage treatments
With the right qualifications, you can offer everything from deep tissue massage to our more relaxing massage options. See our full menu.
Earn £50+ an hour
Beauty treatments
We partner with London's best beauty therapists for at-home nails, facials, waxing and lash and brow treatments. See all here.
Earn 60-70% of the treatment price
Physiotherapy
Grow your private practice with part-time mobile work, designed to fit around your availability.
Earn from £67 off-peak, £77 peak, per 60-minute treatment
In demand
Osteopathy
Take the plunge into full-time mobile osteopathy, or just dip in whenever there's gaps to fill in your diary.
Earn from £73 off-peak, £83 peak, per 60-minute treatment
READ REAL REVIEWS
In their words...
Nail pro
"Professional and helpful"
"Urban is an amazing platform to work with. Everyone is very helpful, professional and high skilled individuals. I’ve been with Urban for the past five years and I don’t plan on going anywhere!" - Zornitsa
Osteopath
"Truly empowering!"
"Urban has revolutionised my practice with unparalleled flexibility for work-life balance. This allows me to prioritise personal growth while forming meaningful connections with clients. It's truly empowering!"
Massage pro
"Support and care"
"It's been an absolute pleasure and honour to be and feel part of the Urban family for the past five years, where we have the opportunity to do what we love, with the support and care we need." - Catia
Osteopath
"Flexible and fulfilling"
"A morning stretch in Regent’s Park, client treatments in Brick Lane and Old Street, then a catch-up with a friend in a cosy coffee shop. With Urban, this kind of flexible, fulfilling day is my norm – and I love it." - Sina
How it works
Apply online in minutes
We'll need to see your qualifications, insurance, right to work, ID and clear criminal background check.
Clients book you directly
Manage your bookings via the Pro app, where you can set your availability and message clients.
Get paid weekly
Track your earnings over time via the app, with weekly pay-outs for simple cashflow. You'll keep around 60-70% of the booking fee and 100% of any tips clients give.
Learn more about our onboarding process.
Your career, in your pocket
Manage your bookings, track earnings and message clients – all in an easy-to-use app:
Set availability in seconds
See all your upcoming bookings
Message clients and get paid, all in-app
Download the app for iOS and Android
over 10,000 5 star reviews
YOUR SUPPORT TEAM
We've got your back
Joanna
Onboarding & quality manager
Alex
Onboarding & quality manager
Peter
Head of operations and support
Katie
Operations and acquisitions manager
Anna
Senior partner success agent
Paopi
Customer support representative
Sol
Support administrator
Apple
Partner success and onboarding
April
Customer support and partner success
WHERE WE OPERATE
Work across your local area, or explore new ones
At-home massages
Available across London & the South East, plus Manchester, Birmingham, Coventry, Liverpool, Edinburgh and Glasgow
All other services
Available in London and the South East only
Level Up with courses from partner schools
Continue your professional development with discounts on training from the UK's best massage schools.
View training opportunities
FAQs
Learn more about Urban Pro
Urban is the UK's leading mobile wellness app, with a mission to make city life better, with a human touch.
Launched in 2014 by Jack Tang and Giles Williams, the idea was simple: make it easier to book wellness treatments – and offer better pay for the professionals delivering them.
Today, over 4,000 wellness and beauty pros use Urban to connect with clients across London, Manchester, Birmingham, Liverpool and Paris. And now we’re expanding to Edinburgh and Glasgow.
Read more about who we are →
Urban Pro is open to experienced therapists in massage, beauty, physiotherapy and osteopathy.
To join, you’ll need:
Relevant qualifications for your treatment type (see below)
Proof of insurance
A clear DBS (criminal background) check
The right to work in the UK
Massage
UK Level 3 qualification (or ENIC-assessed equivalent)
Extra CPD for deep tissue/pregnancy
No online qualifications
Injury / pain management
Level 5 soft tissue diploma OR BSc Physiotherapy OR MOst Osteopathy
Osteopathy
Osteopathy degree + General Osteopathic Council registration
Physiotherapy
BSc Physiotherapy (or equivalent) + HCPC registration
Beauty – nails, facials, waxing
NVQ Level 2 Beauty Therapy (or equivalent)
Facials: any brand, must meet product requirements
Beauty – lashes and pros
Preferred: Nouveau Lashes training
Other accredited courses accepted with portfolio + brand details
You're in control of where and when you work, all made easy via the Urban Pro app.
Using the diary feature, you simply tap dates and times when you're happy for clients to book you.
When you add availability, you're committing to being bookable during that time. That means if you get booked, you won't have the choice to accept or decline the booking. But don't worry, if you can no longer make it, you can cancel it for free unless it's short notice.
Urban Pros take home 64-70% of the treatment price. High earners (with around 40 hours of weekly availability) can take home £6,000+ per month in London – and you always keep 100% of your tips.
Rates vary by treatment duration, time of day/week and by city.
| City | Treatment & duration | Take home pay - off peak | Take home pay - peak |
|---|---|---|---|
| London | 60-min massage | £50-£60 | £54-£64 |
| Manchester, Liverpool, Birmingham | 60-min massage | £37-£40 | £42-43 |
| Edinburgh & Glasgow | 60-min massage | £37 | £43 |
| London | 55-min facial | £54 | £54 |
| London | 60-min osteopathy session | £73 | £83 |
| London | 60-min physio session | £67 | £77 |
Yes, clients choose their treatment and their Pro, with individual bios, ratings and reviews to help guide them.
They can book using the Urban app or website and will see your profile if you’ve added hours for the time they’d like to book.
Yes – when you join, we’ll send you ready-to-use social media graphics so you can let your followers know you're available on Urban.
You can message or call your clients directly through the app – no need to share your personal number.
Once a booking is confirmed, in-app chat becomes available. You’ll also be able to call the client (with your number hidden) within two hours of the appointment.
Your safety is our priority.
We’ve built several safeguards into the app – including check-in tools, GPS tracking and a 24/7 support team. Our strict ‘know the line’ policy helps protect you and makes sure that clients follow the rules too.