You care for their home. Let us care for you.
Build a flexible career as a home care pro with a platform that supports you at every step.
Set your own schedule
Get booked directly by clients
Get steady income with weekly and fortnightly cleans
We handle the hard bits
Why partner with Urban?
Earn more on your terms
Earn up to £16.50 per hour, plus tips. No hidden fees or contracts. That's up to £1,650 per month when you work 25 hours a week.
Work where and when you want
Set up areas you'd like to work in. Work any time between 7am-11pm, any day of the week. No minimum commitment.
Build your customer base
Get booked directly by Urban's thousands of customers in the city.
Feel safe and supported
From in-app safety tools like GPS tracking and check-in tools to human support. See how we keep pros safe →
What you can offer - for now
Regular cleans
Build a loyal client base with weekly or fortnightly bookings. Recurring clients mean steady income you can plan around.
One-off standard cleans
Help clients reset their space — pre-move, post-event, or just because. Flexible, one-time bookings that fit around your other work.
One-off deep cleans
Take on longer, higher-value bookings for a thorough top-to-bottom clean. Ideal if you want fewer, bigger jobs.
End of tenancy cleans (coming soon)
Specialist bookings for move-outs, with clear scope and checklist-based standards.
How much could you earn?
Estimate how much you could earn offering cleaning services with Urban
HOW IT WORKS
Manage your business, without the fuss
READ REAL REVIEWS
In their words...
Nail pro
"Professional and helpful"
"Urban is an amazing platform to work with. Everyone is very helpful, professional and high skilled individuals. I’ve been with Urban for the past five years and I don’t plan on going anywhere!" - Zornitsa
Osteopath
"Truly empowering!"
"Urban has revolutionised my practice with unparalleled flexibility for work-life balance. This allows me to prioritise personal growth while forming meaningful connections with clients. It's truly empowering!"
Massage pro
"Support and care"
"It's been an absolute pleasure and honour to be and feel part of the Urban family for the past five years, where we have the opportunity to do what we love, with the support and care we need." - Catia
Osteopath
"Flexible and fulfilling"
"A morning stretch in Regent’s Park, client treatments in Brick Lane and Old Street, then a catch-up with a friend in a cosy coffee shop. With Urban, this kind of flexible, fulfilling day is my norm – and I love it." - Sina
How it works
Apply online in minutes
We'll need to see 2 references, proof of insurance, right to work, ID and clear criminal background check.
Clients book you directly
Manage your bookings via the Pro app, where you can set your availability and message clients.
Get paid weekly
Track your earnings over time via the app, with weekly pay-outs for simple cashflow.
Your career, in your pocket
Manage your bookings, track earnings and message clients – all in an easy-to-use app:
Set availability in seconds
See all your upcoming bookings
Message clients and get paid, all in-app
Download the app for iOS and Android
over 10,000 5 star reviews
YOUR SUPPORT TEAM
We've got your back
Alex
Onboarding & quality manager
Peter
Head of operations and support
Anna
Senior partner success agent
Paopi
Customer support representative
Sol
Support administrator
Apple
Partner success and onboarding
April
Customer support and partner success
FAQs
Learn more about Urban Pro
Urban Home is the UK's leading mobile wellness app's home care service, with a mission to make city life better, with a human touch.
Launched in 2026 as part of Urban, the idea was simple: extend the same trusted, vetted service Urban customers already use for wellness — to their homes too.
Today, Urban Home connects clients with vetted home care pros across London. And we're just getting started.
Unlike Urban's wellness treatments, Home Care doesn't require formal qualifications or certificates. What matters most is reliability, attention to detail, and good references.
To join, you'll need:
Right to work in the UK
A Basic DBS check
Two references
Public liability insurance (we can point you in the right direction if you don't have this yet)
You'll also complete a short online training module before you're fully active on the platform.
You're in control of where and when you work, all made easy via the Urban Pro app.
Using the diary feature, you simply tap dates and times when you're happy for clients to book you.
When you add availability, you're committing to being bookable during that time. That means if you get booked, you won't have the choice to accept or decline the booking. But don't worry, if you can no longer make it, you can cancel it for free unless it's short notice.
Yes, clients choose their treatment and their Pro, with individual bios, ratings and reviews to help guide them.
They can book using the Urban app or website and will see your profile if you’ve added hours for the time they’d like to book.
Yes – when you join, we’ll send you ready-to-use social media graphics so you can let your followers know you're available on Urban.
You can message or call your clients directly through the app – no need to share your personal number.
Once a booking is confirmed, in-app chat becomes available. You’ll also be able to call the client (with your number hidden) within two hours of the appointment.
Your safety is our priority.
We’ve built several safeguards into the app – including check-in tools, GPS tracking and a 24/7 support team. Our strict ‘know the line’ policy helps protect you and makes sure that clients follow the rules too.