Urban logo
Contact us

Customer support is offline

Our customert support team is online from 7AM - 10PM. Check our FAQs to answer your questions or email us and we'll get back to you as quickly as we can.

Bespoke facial

Say hello to your healthiest, glowiest skin ever with our bespoke facial, customised just for you.

You want

Healthy, glowing skin; a tailored experience; professional-grade products

Our recommendation

Why settle for a facial that’s either all about pampering or purely technical? With our bespoke facial, you get the best of both worlds – where relaxation meets results. Ideal if you’re new to skincare or not sure what you need - whether it’s hydration, deep cleansing or brightening.

During your treatment

Your bespoke facial is all about you. Your pro will start with a double cleanse that gets deep into your skin for that fresh, clean feeling.

From there, your therapist will tailor six skincare steps just for you, focusing on what you want to achieve – whether it’s banishing breakouts, boosting brightness, or plumping out fine lines. Every step is customised to make your skin look and feel its absolute best.

All you need to do is provide some clean towels and warm water – we’ll handle the rest!

Some things you might want to consider before booking:

  • Got sensitive skin or active acne? No worries – your therapist will tweak the treatment to keep things calm and soothing and get you healing

  • If you’ve got any open wounds or lesions, we recommend waiting until they’ve healed before booking

  • If you’re pregnant, let your therapist know so we can switch to pregnancy-safe products, or try our pregnancy glow facial for a mum-to-be treat