After you’ve booked, your therapist will reach out to you via the Urban app to run through some pre-screening checks and make sure a home visit is right for you. If it’s not, they’ll advise what to do instead and we’ll refund you in full.
All Urban pros are trained in Covid-19 safety and will wear a mask and full PPE to your appointment. You’ll also need to wear a mask, wash your hands and help your pro avoid contact with other members of your household.
Don’t choose this massage if:
You’re feeling unwell and/or you or anyone in your household needs to self-isolate or shield.
You want something with a light touch – try our Urban classic or relaxing treatments instead.
You’re pregnant or there is a chance you could be pregnant.