How can I spend my gift voucher?
If you have received a voucher, you will need to create an account through urban.co or on the Urban App (available on iPhone and Android). Enter your unique 13 digit code in order to redeem the value of your voucher against the treatment of your choice. Any remaining credit will stay in your account for 12 month(s), and will be applied to your next purchase.
What is the difference between a promotional code and a voucher code?
A promotional (or “promo”) code is a one-time discount that is typically given to first time customers, or to existing customers on special occasions. Only one promotional code can be applied to a booking at a time. A voucher code is a unique, 13 digit long number found on a gift voucher. It represents a monetary value and is redeemable against as many bookings as it covers until the value runs out. For more information on promo codes, please check the ‘Promo Codes and Referrals’section on our T&Cs.