Bringing a human touch to city life
Super-convenient home treatments that don’t come at a human cost. That’s what we do, and here’s why:
Making things better for therapists
We help them earn more, with an average of 70% of what you pay going directly to your therapist. For comparison, in some spas the therapist's cut is as low as 20%.
And we put pros back in the driver’s seat. They choose when and where they work, and we give them tools to make them feel safe and supported.
0%
Of what you pay (on average) goes directly to your therapist.
Where your money goes
Traditional spas and clinics
50% to the spa
30% running costs
20% to the therapist
Urban
30% to Urban
70% to the therapist (on average)
Our story so far
In 2014, Jack Tang and Giles Williams founded Urban as a massage-at-home service. But what started as a way to book treatments online has become much more.
Urban started out in London before expanding to Manchester and Birmingham in 2015, then Paris a year later.
In 2018, we grew our services to include osteopathy, physio, nails, facials…you name it. Turns out it wasn’t just massage therapists looking to go mobile and earn more.
Our HQ team’s currently looking after over 4000 practitioners out in the city doing their thing. And thanks to our investors and our ideas, we’re not done. Not even close.
