Urban logo
Contact us

Customer support is offline

Our customert support team is online from 7AM - 10PM. Check our FAQs to answer your questions or email us and we'll get back to you as quickly as we can.

Join us in Edinburgh & Glasgow | Apply now

Edinburgh & Glasgow coming soon | Apply now

Icon link - Arrow RightArrow Right

Become an Urban pro

Whether you're looking for a new side-hustle or want to break free from a boss for good, Urban makes it easy to earn more as a mobile pro.

Why Urban?

Earn more on your terms

Take home an avg of 70% of the booking fee* and 100% of tips, with some slots earning even more. * Based on London pricing

Set your own hours

Choose when you work and where, in London, Manchester, Birmingham, Liverpool - and soon Edinburgh & Glasgow

Feel safe and supported

Manage bookings in an easy to use app with built-in safety features and friendly customer support Learn more

How it works

3. Get paid weekly

Track your earnings over time via the app, with weekly pay-outs for simple cashflow. You'll keep around 60-70% of the booking fee and 100% of any tips clients give.

1. Apply online in minutes

It doesn't take long to apply – prepare your paperwork to speed things along. See qualifications we accept in the FAQ.below.

2. Clients book you directly

Manage your bookings via the Hero app, where you can set your availability and message clients.

3. Get paid weekly

Track your earnings over time via the app, with weekly pay-outs for simple cashflow. You'll keep around 60-70% of the booking fee and 100% of any tips clients give.

1. Apply online in minutes

It doesn't take long to apply – prepare your paperwork to speed things along. See qualifications we accept in the FAQ.below.

1/3

What others think about working with UrbanWhat others think about working with Urban

Tereska

"Going mobile after years in the spa industry has 100% been the right decision. The Urban team provides great support, resources, and training. I've got the work-life balance I've always wanted." - Tereska E

Tom

"Urban got my therapist career off the ground and I will be for ever grateful for that! It’s the best platform for therapists in my experience, with a wonderful team who look after you. It’s a smooth operation!" - Tom S

Massage therapist Cátia S

"It's been an absolute pleasure and honour to be and feel part of the Urban family for the past five years, where we have the opportunity to do what we love, with the support and care we need." - Cátia S

The application process

5. Get booked!

Woohoo - you're now in the Urban community! Add hours to start taking bookings and choose the areas you want to travel and work in.

1. Upload your documents

We'll need to see your qualifications, insurance, right to work, ID and clear criminal background check.

2. Meet us over video call

Once we've approved your documents, we'll invite you to a webinar to go over how Urban works.

3. Get up to speed

In-app tutorials make it easy to learn how to manage your bookings and boost your profile.

4. Build your profile

Help clients get to know you by sharing your background, qualifications and a picture.

5. Get booked!

Woohoo - you're now in the Urban community! Add hours to start taking bookings and choose the areas you want to travel and work in.

1. Upload your documents

We'll need to see your qualifications, insurance, right to work, ID and clear criminal background check.

1/5

FAQs about joining Urban

Urban is the UK's leading mobile wellness app, with a mission to make city life better, with a human touch.


Founded in 2014, by Jack Tang & Giles Williams, the idea was simple; an online service for booking convenient at-home wellness treatment which offered better pay for therapists.

Today, we now connect over 4,000 mobile wellness and beauty professionals with clients in London, Manchester, Liverpool, Birmingham and Paris. And now we're launching in Edinburgh and Glasgow, too!

Read more about who we are

You're in control of where and when you work, all made easy via the Urban Hero app.

Using the diary feature, you simply tap dates and times when you're happy for clients to book you.

When you add hours on the app, you’re committing to being free to take bookings then. That means if you get booked, you won't have the choice to accept or decline the booking. But don't worry, if you can no longer make it, you can cancel it for free unless it's short notice (learn more about our cancellation policy here).

On average, Urban pros take home 64-70% of the treatment price, with higher earners receiving upwards of £6k per month after adding 40 hours a week in availability.

Rates vary by treatment duration, time of day/week and by city.

In Edinburgh and Glasgow you can earn between £37-42 an hour for a 60-minute treatment. You'll also get to keep 100% of tips made through the app, which are added to your payment.

Here are some examples of how much you could earn per treatment based on our London prices.

TreatmentDurationTake-home pay (London)% of fee that goes to you
Gel manicure55 minutes£32 74.42%
Classic mani-pedi120 minutes£47.80 72.42%
Hollywood wax 50 minutes£36.0475.08%
Lash extensions (full set)120 minutes£73.3073%
Youth boost facial60 minutes£5472%
Massage (e.g. deep tissue)60 minutes£5168%

Yes, clients choose their treatment and their pro, with individual bios, ratings and reviews to help guide them.

They can book using the Urban app or website and will see your profile if you’ve added hours for the time they’d like to book.

Yes! We'll share graphics with you that you can post on your social media accounts to let your followers know you've joined.

You can chat to clients via the app (without sharing your private details). Once you’ve received a booking, you can contact the client directly via instant messaging, or call via the Hero app within two hours of the appointment. Your phone number will be hidden.

Your safety is our top priority. We have a strict 'know the line' policy which takes breaches of our code of conduct incredibly seriously.

We have a number of measures in place to safeguard our community which you can find here.

We're looking to recruit experienced, passionate massage therapists for Edinburgh and Glasgow, for launch between December 2024 and January 2025.


If you're after the freedom of freelance, but without the admin, apply today.

Choose where you work, with no required areas

  • Glasgow City Centre (includes Merchant City, Buchanan Street)

  • Southside & Giffnock (includes Shawlands, Pollokshields, Clarkston)

  • South Lanarkshire (includes Hamilton, East Kilbride)

  • North Glasgow & Bearsden (includes Bishopbriggs, Milngavie)

  • Clydebank

  • Busby (near Clarkston)

  • Old Town (includes the Royal Mile, Grassmarket, and Canongate)

  • New Town (includes Princes Street, George Street, and Stockbridge)

  • Leith & Leith Walk (includes Leith Docks, The Shore)

  • Haymarket & Southside (includes Tollcross, Bruntsfield, Marchmont)

  • West Lothian (includes Livingston, Linlithgow)

  • Midlothian (includes Dalkeith, Bonnyrigg)

  • North Berwick

Bedfordshire and Hertfordshire

Baldock Bayford  Bedford Berkhamsted Bishop's Stortford Broxbourne  Buntingford  Bushey  Buzzard  Cheshunt  Chorleywood  Dunstable  Garden City  Harpenden  Hatfield  Hemel  Hempstead Henley on Thames Hertford  Hitchin  Hoddesdon  Kimpton  Knebworth  Leighton  Letchworth  Luton  Potters Bar Rickmansworth  Royston St Albans  Stevenage  Stortford Thame Tring Waltham Cross Ware  Watford  Welwyn  Wheathampstead

Berkshire

Ascot  Bracknell Forest  Camberley  Chobham  Cippenham  Coinbrook  Crowthorne  Finchampstead Frimley  Langley  Lighwater  Maidenhead  Newbury  Reading Sandhurst  Slough  Sunningdale  Sunnymeads  Windsor  Wokingham  Wraysbury  Yateley

Buckinghamshire

Aylesbury Amersham  Beaconsfield Chesham Edlesborough Gerrards Cross  High Wycombe Marlow Princes Risborough

Essex

Basildon  Billericay  Brentwood Braintree Chelmsford  Chigwell Chipping Ongar Epping  Hanningfield  Harlow  Ingatestone  Langdon Hills  Saffron Walden Sawbridgeworth  Southend-on-Sea South Ockendon  Thurrock  Tilbury Wickford

Kent and West Sussex

Addington  Addiscombe Ashford  Biggin Hill  Chatham  Crawley  Dartford  Gatwick Airport Gravesend Gillingham Horsham Maidstone Riverhead  Rochester  Royal Tunbridge Wells Sevenoaks Sittingbourne Swanley Tonbridge   Westerham 

Oxfordshire
Henley on Thames, Thame

Surrey

Aldershot Banstead Basingstoke Bookham  Caterham Chilworth Dorking Effingham Farnborough  Farnham Fleet Godalming  Guildford  Haslemere Horley Keston Oxted  Redhill  Reigate  Ripley  Send  Shere  Tandridge Warlingham Woking

  • City Centre

  • Northern Manchester

    • Didsbury / Withington

    • Heaton / Reddish

    • Higher Blackley / Broughton Park

    • Collyhurst / Beswick

    • Moston / Newton Heath

  • South Manchester

    • Old Trafford / Longsight

    • Sale / Wythenshawe

    • Altrincham

    • Stretford / Trafford Park

  • East Manchester

    • Ashton-under-Lyne

    • Swinton / Eccles

    • Urmston / Ashton upon Mersey

    • Middleton

  • Western Manchester

    • Knutsford

    • Stockport / Offerton

    • Romiley / Woodley

  • Bury

  • Radcliffe

  • Rochdale

  • City Centre

    • Liverpool City Centre

  • North Liverpool

    • Aintree & Croxteth

    • Formby & Crosby

  • South Liverpool

    • St Helens

    • Widnes & Hale

    • Warrington South

    • Warrington North

    • Runcorn & Frodsham

  1. Central Birmingham

    • Birmingham - Clean Air Zone

    • Birmingham - Central East

    • Birmingham - Central West

    • Birmingham - Solihull / Shirley / Earlswood

  2. Birmingham suburbs

    • Birmingham - Erdington / Stn Cdfld / Castle Vale

    • Birmingham - Northfield & Halesowen

    • Birmingham - Redditch

    • Birmingham - Tamworth / Fazeley

    • Birmingham - Henley-in-Arden

    • Birmingham - Dorridge

  3. Coventry areas

    • Coventry - Central West

    • Coventry - Central East

    • Coventry - Leamington Spa / Warwick / Harbury

    • Coventry - Stratford-upon-Avon

    • Coventry - Kenilworth

    • Lymm & Leigh

See more here