Protecting your data and confidentiality on Urban
The Urban pro app is designed to keep your personal details and conversations safe.
How we protect your data
Your details stay private
- Clients see only your first name and the initial of your surname
- Your phone number, email and full name are never visible
All communication stays in the app
- Message or call clients securely through the app
- No personal numbers are ever shared
- You can reach out to a client up to 30 days before, and 24 hours after, a booking
Urban is built to respect your boundaries – online and in person.