How to use the Templates feature

Service area templates let you set different service areas for different times and days in your calendar. For example, you might want to work in certain postcodes in the morning, or avoid certain areas in the evening.

Finding templates in the app

You'll find templates in the availability section of the Pro app under service area templates.

Applying templates in your diary

There's no limit to how many templates you can create, but we recommend starting small. Too many templates can get confusing.

Once you've created a template, you can apply it to any hours you add to your diary in the Urban Pro app.

Always tap save template. If you don't save, your changes won't apply and the usual cancellation policy will still stand.

Use templates to:

  • Avoid expensive parking
  • Work closer to other commitments
  • Skip busy roads or stations
  • Feel safer when working late
  • Stay outside congestion charge zones

Avoiding congestion charge areas

Congestion charge zones are listed separately in the app. If you want to avoid paying, don't add availability in:

  • CGC North of River Thames
  • CGC South of River Thames
  • CGC City of London

You can still work nearby – for example Belgravia/Pimlico – without entering the zone.

Templates only apply to service areas

Currently, you can't use templates to control when or where you offer certain treatments – but we're working on this for a future update.