How do I upload a new document to my profile?

You can upload a new document to your profile using the Hero app or Hero portal.

On the Hero app: 

User-added image


On the Hero Portal, you have the option to add additional or replace existing documents. These will then be submitted to the Therapist Operations team to review. 

  1. Login to the Hero Portal
  2. Under 'Account', select 'Documents' from the dropdown menu
  3. Under the relevant section, select 'Upload' (to add a new document) or 'Replace' (to amend an existing document)