Can I accept cash bookings?

Nope – Urban is fully cashless. All bookings are confirmed and paid for in advance, so there’s no need to handle any payments yourself.

Need to extend a treatment?

Just process it through the app – never take payment in cash.

What about tips?

Cash tips are fine, but they’re always optional. Clients give them at their own discretion, so there’s no need to ask for or expect one