This can happen for two reasons:
<ul><li style="font-family:arial, helvetica, sans-serif;font-size:14px">
They didn’t use your referral code or link when they applied
</li><li style="font-family:arial, helvetica, sans-serif;font-size:14px">
They haven’t completed five treatments yet – you’ll both get rewarded once they do
</li></ul>
If you’re still unsure or have any questions, just drop us an email at <a href="mailto:info@urban.co">info@urban.co</a> and we’ll be happy to help.

I referred a Pro but haven’t received my referral fee