I left something behind at a client’s home – what should I do?

It happens! Here’s what to do:

• Message the client directly if the in-app chat is still open
• If not, reach out to us via live chat or email at info@urban.co

We’ll get in touch with the client and help arrange a pickup that works for both of you.

Let us know as soon as you notice – the sooner we know, the easier it is to get your things back.