Can I contact my pro before and after my treatment?

Yep, you can contact your pro directly through the Urban app. Either send them an instant message or give them a call – your details stay private.

You can contact your pro from 30 days before your treatment to 24 hours after.

Add helpful notes when you book

When making your booking, use the Notes section to share anything that’ll make their arrival easier, like parking info, stairs or anything else they should know.