“I was looking for a company that enabled me to book a therapist, at home, at a time that was convenient for me,” Robert says.
When you see the set-up of Robert’s home studio, you can see why he would rather stay there for his treatments than venture out to a spa. Decorated with his own vibrant artwork and lush green plants, flooded with natural light and gentle fragrant candles, the space lends itself perfectly as a relaxing environment for massage. The patio doors leading onto a quiet courtyard even allow Robert to enjoy his massages in the warmth of the sun – or sound tracked by rain.
“It’s the convenience of Urban Massage, coupled with the expert skills of therapist Jarek that are most compelling for me. Having used spas in the past, I know I don’t want to travel to and from my appointment – it undoes all the good work that is done. The ultimate relaxation is to be at home at the end of your massage.”
And it’s not just Robert who appreciates the setting – his collie and poodle often join in, dozing beside the massage bed while therapist Jarek gets to work on their owner.
Trained in Therapeutic as well as Deep Tissue massage, Jarek aims to bring oneness to his clients’ mind, body and soul with spa-quality treatments.
“I book my treatments with Jarek on a regular basis. He’s delivered a consistent 5-star service and has a sound knowledge of the massages that I need.” For the first few sessions, Jarek consulted with Robert to design the best course of treatment for his back pain. These days, their regular treatments mean Jarek is aware and practised with Robert’s needs.
When you’re in that blissed-out post-massage state, the last thing you want to think about is reaching for your wallet. Robert pays for his treatments with PayPal’s One-Click Purchase on the Urban Massage app. “It’s another thing I don’t have to think about at the end of my treatment – ensuring I have the correct money to give the therapist.” Detail is important, from the relaxing setting in your home, to the skilled hands of your therapist, or easy instant payment. Everything at Urban Massage is designed to help you hang onto your zen for as long as possible. Robert says, “Other elements of the Urban Massage experience that I have been impressed with are the quality of the equipment supplied by the therapist, the consistent availability of therapists and the ease of resolving any items through the Customer Service team.”